Terms of use

Last updated 17 October 2026

These terms apply to the Elf Unhinged app, published by Wild Hearts Publishing Pty Ltd, ABN 34 695 911 025 ("we", "us"). By using the app you agree to them. If you do not agree, please do not use the app.

What Elf Unhinged is

Elf Unhinged is a helper for parents who run a Christmas elf tradition at home. It suggests what to do with the elf each night, lists what you will need, writes letters, and offers excuses for the nights the elf did not move.

An independent app

Elf Unhinged is an independent product. It is not affiliated with, sponsored by or endorsed by the makers of The Elf on the Shelf. "The Elf on the Shelf" is a registered trade mark of its owner and is mentioned only to describe the tradition the app helps with.

Who can use it

The app is for parents and carers, and some of its wording is not meant for children. The Call from Santa and the Calendar are made for children to enjoy with a parent or carer.

What is free and what is paid

• Free: the Oh Sh*t button, and your first three ideas.
• Paid: a one-off purchase (the Unlock) unlocks the ideas, the saga, letters, printables and the Call from Santa. A second, optional one-off purchase (the Calendar) unlocks the Elf Unhinged Calendar. Neither is a subscription and neither renews. The Calendar works with or without the Unlock.
• The purchase is made through Apple's App Store and is tied to your Apple Account. Use "Restore a purchase" to unlock the app on another device signed in to the same account.
• The unlock works on every device signed in to your Apple Account, and with Family Sharing turned on it also works for the people in your Apple family group. Sharing a season with another parent shares the plan and progress; it does not unlock their phone unless they are in your Family Sharing group.

Prices are shown in the app in your local currency and include any tax Apple is required to collect.

Your licence

When you download the app, and when you buy the unlock, we grant you a personal, non-transferable licence to use it on Apple devices you own or control, as permitted by the App Store's rules. You may use the letters and excuses with your own family. You may not copy, resell or republish the app's ideas, photographs, letters or other content, or use them to build a competing product.

Using the ideas safely

The ideas are suggestions. You know your home and your children; use your own judgement. In particular, keep small items, food, water, lights and anything hot or sharp away from young children and pets, and supervise anything on stairs or at height. To the extent the law allows, we are not responsible for damage or injury arising from how an idea is carried out.

Sharing between phones

Sharing uses a code shown on one phone and typed into another. Anyone who has a valid code while it is active can join your season, so only give it to the person you mean to share with.

Availability

The Calendar is an online service run from tadavite.com and needs an internet connection. We aim to keep the app and the sharing service working through each Christmas season, but we cannot promise they will always be available or free of errors. We may update the app, change its content or stop offering it. If we stop providing the sharing service, the app will keep working on your phone with the season stored there.

Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. See the Refunds page for how to get a remedy.

Liability

Subject to the paragraph above, and to the extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you in connection with the app is limited to the amount you paid for it.

Apple's terms

Apple's standard licensed application end user licence agreement also applies to your use of the app. If it conflicts with these terms, these terms apply to the extent the law allows.

Changes to these terms

We may update these terms. If we do, we will change the date at the top. Continuing to use the app after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Queensland, Australia.

Contact

Wild Hearts Publishing Pty Ltd, ABN 34 695 911 025. Email info@wildheartspublishing.com.au.